Mencari-cari definisi yang pas untuk DMAIC (cycles of continous improvement) hasil googling

Define: what’s important
Measure: how we’re doing
Analyze: what’s wrong
Improve: by fixing what’s wrong
Control: to guarantee performance

Define: project charter
Measure: CTQ (Critical to quality characteristics)
Analyze: Flowchart upstream variables.
Improve: Understand relationships between CTQ’s
Control: mistake proof, standardize

Define: Define your business problem
Measure: Measure your process (Y) performance
Analyze: Find the root causes (X’s) of the problem
Improve: Improve, implement new solution
Control: Deliver Y performance over time